Terms & Conditions

Welcome to Vistalux Hotel! These terms and conditions outline the rules and regulations for the use of our website and services at Vistalux Hotel.

By accessing or using our website and services, you agree to comply with and be bound by the following terms. If you do not agree with any part of the terms, please do not use our services.

1. Hotel Booking Policy

  • To book a stay at Vistalux Hotel, you must be at least 18 years old.
  • A valid credit card is required to secure your booking.
  • Cancellations must be made within the specified time frame to avoid penalties.
  • Check-in time is after 3:00 PM, and check-out time is by 12:00 PM.


2. Payment Policy

  • Payments for bookings should be made at the time of reservation or upon check-in.
  • We accept major credit cards, debit cards, and other payment methods specified on our website.
  • Additional charges may apply for extra services or requests during your stay.


3. Privacy and Security

  • Vistalux Hotel is committed to protecting your privacy and ensuring that your personal data is secure. Please refer to our [Privacy Policy] for detailed information.
  • We use encryption technologies to safeguard your information when booking online.


4. User Responsibilities

  • Guests are expected to treat the hotel staff and other guests with respect.
  • Any damage to hotel property may result in charges.
  • The use of hotel facilities is subject to available resources and rules established by the hotel.


5. Limitation of Liability

  • Vistalux Hotel is not responsible for any loss or damage to personal belongings during your stay.
  • We are not liable for any personal injuries sustained while using our hotel facilities, unless caused by negligence on our part.


6. Changes to Terms

  • Vistalux Hotel reserves the right to change these terms and conditions at any time. Any modifications will be posted on this page.
  • We encourage you to review these terms periodically for any updates.


7. Governing Law

  • Any disputes will be subject to the exclusive jurisdiction of the courts in Warsaw, Poland.
  • These terms and conditions are governed by and construed in accordance with the laws of Poland.


Contact Information For any questions or concerns, please contact us at:

Email: contact@vistaluxhotel.com

Phone Number: +48 522-894-317

Address: 12 Krakowska Avenue, Warsaw, 00-845, Poland